Why Book with Us
- Secure Online Payments
- 99% of guests would rebook
- An Experienced, Family Business
- Contact our team 24/7
Key Information
Be Safe
On arrival please make yourself familiar with the emergency exits and fire safety procedures. Please close the doors at night time, and note the exits. Should you have any questions or additional needs please do let us know.
Care of the Property
We have decorated and equipped our properties to a high specification, most items have been individually sourced and are expensive to replace. Thank you for looking after everything. We do understand that occasionally accidents happen, please report breakages as soon as possible to give us time to replace them before the next guests arrive. Please refer to our terms and conditions with any questions.
CCTV
Please be aware that CCTV can be operational outside the property for security. If you have any questions, please contact us.
Noise
Please respect neighbouring properties alongside Ellesmere Barn and keep noise levels to a minimum between 10pm and 8am, especially outside and in the hot tub.
Smoking
The properties are strictly non-smoking inside including the use of vapes and e-cigarettes. A cigarette bin can be found outside.
Wi-Fi
This is free to use. Look for the name of your property on your Wi-Fi networks and follow through to the internet.
Important
Please do not put anything down the toilet except natural things and toilet paper. The sewerage system is a high-performance treatment plant.
Share Your Stay
You can find us online on Facebook, Instagram, and Twitter. We love hearing from you, so please share your memories with us using #holidayathomeyorkshire or tag us @holidayathomeyorkshire
Rebook your stay:
If any guest in your party rebooks within 10 days of your stay, you are entitled to a 5% rebooking discount. The code for this discount is emailed to you on departure.
Refer a friend scheme:You can also take advantage of our refer-a-friend scheme too. If you refer us to your friends and family and they place a booking with us for the first time they can benefit from a 5% discount and you will receive a £50 Holiday At Home voucher when they depart! Simply ask them to quote your name when they book and we will take care of the rest.
The stop tap can be found on the end wall in the cupboard left of the front doors. It’s the bottom of the two blue taps.
The ground floor has underfloor heating and the upstairs is radiators. This is controlled on the thermostat in the kitchen and is automatically programmed.
If you have any issues during your stay or would like guidance on how to adjust it please call Reception.
Hob & Oven:
The switch for the hob and oven is on the wall to the right of the hob. The hob is an induction hob so please only use the pans provided.
Washer & Dryer:
The washing machine and tumble dryers are both built into the kitchen units.
You can find the BBQ and Ooni Pizza Oven on the patio outside the property. Both are gas fuelled. The gas bottles are stored inside the shed in the carpark. Please do not change the gas bottles without first calling Reception or the out of hours contact.
You can find instructions on how to use your Ooni pizza oven here. We would suggest ordering everything you need from Great Balls of Flour here.
Please read the safety information before using the hot tub.
The hot tub will be cleaned out and filled with fresh water on the day of your arrival. You do not need to empty the water during your stay, there is an anti-bacterial treatment for the water in the hot tub.
The hot tub is set between 37-39 degrees, and you will be able to use the temperature controls to adjust. Please see the control panel on the hot tub, and use the far right-hand button to cycle through the programs to operate the jets. A lot of factors play a role when heating the water, ambient temperature, weather conditions etc. Keep the lid on the hot tub when heating to conserve the heat. There is a hosepipe in the area for the addition of cold water if you would like to cool it down or need to top up the tub for any reason.
When finished, always ensure that the tub is left on auto when not in use. Please note that the tub will not heat when the jets are set to high.
The water is heated by circulating through the system via an inlet and outlet pipe within the hot tub. DO NOT let the water drop below its original level. If necessary, please use the hose pipe provided to top up the water level.
The water is heated via an electric heater. This warms at around 1-2 degrees per hour so the hot tub may not be able to be used until later on the first night.
If you have any issues:
Before 5pm please contact reception on 01748 850333
OR
After 5pm call 07919 451626
Living Room/Master Bedroom Television:
- Turn on the Televison by pressing the red power button at the top of the Samsung remote.
- Press the ‘Guide’ button on the remote and use the arrows to select your channel of choice.
Samsung S50B soundbar:
Neighbouring Garden & Gate:
The neighbouring garden is private and not within Ellesmere Barns grounds. Please do not open the gate at the bottom of the garden at any point.
At no point disturb ‘Eddie Scissor Hands’ the robotic lawn mower. He is very well behaved and is programmed not to bother guests whilst occupied.
Call us, leave a message or request a call back
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